PRIVACY POLICY

Sundae Faire™

Effective Date: [January 1, 2026]

Sundae Faire™ respects your privacy and is committed to protecting personal information collected through our website.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.sundaefaire.com or interact with our services.

By using this website, you agree to the practices described in this policy.

For privacy questions contact:
hello@sundaefaire.com

1. Information We Collect

We may collect the following categories of information.

Personal Information You Provide

When you place an order, contact us, or sign up for updates we may collect:

  • Name

  • Email address

  • Shipping address

  • Billing address

  • Phone number

  • Order information

  • Messages sent through contact forms

Payment Information

Payments are processed by third-party providers. Sundae Faire™ does not store full credit card numbers.

Payment processors handle payment details according to their own privacy policies.

Automatically Collected Information

When you visit the website we may collect:

  • IP address

  • Device type

  • Browser information

  • Pages visited

  • Referring website

  • Date and time of visit

  • Interaction with pages and products

This information helps improve website performance and user experience.

2. Cookies and Tracking Technologies

Our website uses cookies and similar technologies including analytics and advertising tools.

These technologies may collect information about:

  • browsing behavior

  • product interest

  • device information

  • interaction with the website

We may use services such as:

  • analytics tools

  • advertising platforms

  • social media pixels, including Meta Pixel

These tools help us understand traffic and improve marketing.

3. Advertising and Meta Pixel

Sundae Faire™ may use advertising technologies, including Meta Pixel to measure advertising performance and display relevant ads.

These tools may receive information about actions taken on the website, such as:

  • page views

  • product views

  • purchases

Under certain state privacy laws this type of advertising activity may be considered sharing personal information for targeted advertising.

We do not sell personal information for money.

However, some disclosures to advertising partners may legally be classified as sale or sharing under state privacy laws.

Users may opt out as described below.

4. How We Use Your Information

We use the collected information to:

  • process and fulfill orders

  • provide customer support

  • communicate about purchases

  • improve the website

  • detect fraud or security issues

  • comply with legal obligations

  • measure advertising performance

  • improve marketing and customer experience

5. Sharing Information

We may share limited information with service providers that help operate the website including:

  • payment processors

  • shipping carriers

  • ecommerce platforms

  • analytics providers

  • advertising partners

  • fraud prevention services

These companies are permitted to use information only to provide services to Sundae Faire™.

We do not sell personal information for direct payment.

6. Data Retention

We keep personal information only as long as necessary for:

  • order fulfillment

  • tax and accounting obligations

  • fraud prevention

  • legal compliance

7. Data Security

We use reasonable technical and organizational measures designed to protect information.

No internet transmission is completely secure and we cannot guarantee absolute security.

8. Children’s Privacy

This website is not directed to children under 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided information, contact us at
hello@sundaefaire.com.

9. Your Privacy Rights

Depending on your state of residence you may have the right to:

  • request access to personal information

  • request deletion of personal information

  • request correction of inaccurate information

  • opt out of targeted advertising

  • opt out of sale or sharing of personal information

  • appeal denied requests where required by law

To submit a privacy request contact:

hello@sundaefaire.com

Subject line: Privacy Request

We may verify your identity before responding.

10. California Privacy Rights

California residents have rights under the California Consumer Privacy Act.

These rights may include:

  • right to know information collected

  • right to delete information

  • right to correct information

  • right to opt out of sale or sharing of personal information

Sundae Faire™ does not sell personal information for money.

However advertising technologies may be considered sharing under California law.

California residents may opt out by:

  • using the Do Not Sell or Share My Personal Information link on the website

  • enabling Global Privacy Control in their browser

  • contacting us at hello@sundaefaire.com

We do not discriminate against users for exercising privacy rights.

11. Customer Accounts

Visitors may have the option to create a customer account on the website.

When an account is created, we may collect and store information including:

  • name

  • email address

  • shipping and billing addresses

  • order history

  • account preferences

Account information is used to:

  • process orders

  • manage account access

  • improve customer service

  • maintain purchase history

We use reasonable administrative and technical safeguards designed to protect account information. However, no online system can guarantee absolute security.

Customers are responsible for maintaining the confidentiality of their login credentials.

If you believe your account has been accessed without authorization, contact:

hello@sundaefaire.com

12. Changes to This Policy

We may update this Privacy Policy periodically.

Updated policies will be posted on this page with a revised effective date.